The Santa Express Jobs at Oakfield Park

Posted / 26th August 2020

This Christmas we will be recruiting again for various roles during The Santa Express 2020.

There are many roles that we need bright faces for, both part time and full time. Please read through the job descriptions below and select the one(s) you feel you’d be best suited for. Each role has a character name and that will be the part you play throughout the season. You need to be energetic, positive, enthusiastic with a sense of good old Christmas spirit. Only apply if you are over 15 years old and all full time roles are 18+.  The Santa Express commences on the 28th November and finishes on the 23rd December.

Please submit your CV to [email protected] by 15th September 2020 at the latest, along with your reasons for wanting this role. Successful applicants must be available for interview on the evenings of 23-25th of September.
Full training provided before job commences.


ENTRANCE KIOSK (part time)
The first face customers see. Happy and welcoming with good organisational skills.
Jobs: Greeting and information, ticket scanning, distribution of tickets and tokens, communication with platform elves and temperature checks.

TEMPERATURE CHECKS (full time / part time over 18)
Responsible and friendly, efficient with good communication skills.
Jobs: Taking every customers temperature before allowing them access to the park. Reporting and refusing entry to any family group who has someone in their party with a high temperature or Covid symptoms. Keeping a report book.

TEA VAN (part time or full time) – Potts
Friendly and very organised. Café experience preferred.
Jobs: Running of the tea van. Making and serving hot drinks and mulled wine. Selling other drinks and snacks, cashing up. Keeping the tea van clean and tidy and stocked.

PIAZZA (part time) – Google
Knowledgeable and friendly Information giver.
Jobs: Helping customers with directions, timings, quizzes etc. You are Google, you know the answers to everything. Helping out the tea van if overly busy, helping Platform Elves, entertaining the queues waiting to board the train, keeping piazza clean.

PLATFORM (part time) – Choo-choo & Peeps
Organised with good communication and performance skills.
Jobs: Getting passengers safely boarded and disembarked from the train. Keeping everything running on time, in charge of the clock and schedule. Cleaning in between trains. Entertaining the boarded passengers and hyping up the energy to get everyone excited to see Santa. Managing late families, ticket confusions, liaising with the Kiosk elf.

CAPTAIN (Full Time, over 18)
Management role. Organised, leadership skills.
Jobs: In control of the team at the Grotto. In charge of assigning daily roles, costumes for all the team, organising breaks, overseeing entire grottos clean routine as well as performing one of the Grotto roles. Making sure all elves are working and all customers are happy. Keeping daily reports of elves performances. Assisting the Head Elf with weekly rotas.

GROTTOS – (part time)
Part of a 5 elf team with Santa. Energetic and organised.
Jobs: Keeping Santa’s Grotto magical! Helping customers safely board and disembark train. Queue management, entertaining families while they wait, leading games, singing and dancing. Door management – making sure everyone gets the same time with Santa at the right time. Organising and distributing presents for children, helping Santa.

REINDEER GAMES (part time) – Lucky, Joker, Gamble & Chance
Enthusiastic and fun team of 3.
Jobs: Part of a team of elves. Setting up and playing games with children and families. Managing queues, keeping score on games, keeping location clean and organised. Keeping all games and props in working order.

Clean Team (part time) – Suds and Bubbles
Diligent and efficient. A double act cleaning team.
Jobs: Going between locations making sure that everything is kept clean, regularly disinfected and organised. Keeping track of what has been cleaned at what time. Liaising with head elves and captains about stock levels and supplies.

PUPPET SHOW (part time) – Punch and Judy
Part of a performance team; theatre experience preferred.
Jobs: Performing learned routine puppet show every 15 minutes. Some improvisation will be required, dancing, singing happy birthday etc. Talking to customers, assisting Mrs Claus, tidying and maintaining Mrs. Claus’ office and puppet theatre.

FLOATS (Full time or part time) – Hero, Ace, Star / Hotshot, Champ, Topcat.
Resilient, energetic, reliable. The 3 heroes of the elf team.
Jobs: Floats need to be able to do all jobs. They provide breaks for all the other elves, covering all roles for short time frames. Providing cover if there are any emergencies. Shorter shifts but more challenging.


We are looking for actresses between 23-45 preferably with experience in children’s theatre. It’s a very active role that involves improvisation as well as running the puppet show and performing with puppets. We are looking for a warm smiley face and an ability to think on your feet as well as to perform the scripted show throughout the day. Puppet training will be provided upon acceptance. If you can play a musical instrument and sing it would be a huge bonus. This is a fun and unique opportunity to be involved in making Christmas magic come to life. Must be available for rehearsals end of November and work between 28th November – 23rd December. Please send your CV and experience to the Head Elf at [email protected]

Job Description

A new puppet theatre has been constructed and the full show had been choreographed. The voices of the puppets are prerecorded by West End actors but Mrs. Claus’ lines aren’t so it will be required to learn the script and perform live with the puppets. The show is under 10 minutes long and is performed several times an hour.

During times when the show is not performed, you will be required to interact with the children and families with singing, talking and puppetry (all socially distanced, you are on stage). The puppet team is made up of three performers; two performers who operate the puppets in the theatre and you, Mrs. Claus with a hand puppet to operate during the show.

Experience in children’s theatre, musical theatre, improv theatre are desired but not a necessity if you have the passion and confidence!

Interview auditions will take place in September / October and rehearsals are in November.

As above, please submit your CV to [email protected] by 15th September 2020 at the latest.


Oakfield Park Management