Santa Express 2023: Frequently Asked Questions

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The Santa Express in Oakfield Park is the most famous festive event in the northwest that everyone will love, both young and old.

A Magical Christmas Experience on a Real Santa Train for all the Family. An experience that will create forever memories and the most precious moments to cherish with your family.

Prior to your arrival we are here to answer any questions you might have: 

How do I get to The Santa Express?

Please see directions to Oakfield Park on our website.

Is disabled car parking available?

Yes in the main carpark. State requirement on arrival and you will be directed to the correct parking area.

Please note that if you wish to make a booking for a person who uses a wheelchair, that we ask you to do so by emailing [email protected] and include your phone number so that we can call you back.

What age is the Santa Express suitable for?

The Santa Express is suitable for all ages and for all the family.

How long does the event last?

Please allow up to 2 hours to fit everything in. However once you purchase a particular date, you can come anytime during opening hours and stay for as long as you wish.

There are only 3 in my group – which compartment should I book?

You will need to book a compartment of 4 as this is our smallest compartment. However, we suggest that you bring someone along to fill your carriage as get maximum value. The same applies for a family of seven – you should book two four person compartments, and you can bring along up to eight people.

If myself or a member of my group can’t make it to the event, will I be refunded?

No unfortunately not, tickets are non-refundable. However, up to 24 hours prior to your arrival you can change the name on your booking via your universe login.

What happens if I am late and miss my train?

You must arrive AT LEAST 15 mins prior to train departure (15 mins earlier than your ticket start time). If you miss your train we cannot allow for late arrivals due to pre-booked schedules.

When is the event?

The event runs from 29th November until 23rd December 2023 although there are a few days off during December. Some days are longer than others with the first train either at 12.00 midday or 4.30pm.

What if I book an early time slot?

We recommend is that for early bookings, you arrive 15-30 minutes before your train time and do the other activities and get something to eat after at your leisure.

What if I book a later evening time slot?

For later evening bookings, we recommend that you arrive over an hour before your train time to fit in food and drink, fun and games before your train journey so that you’re ready to go after the train takes you back to the station.

Can I bring food or drink into the event?

No food or drink can be brought into the event, with the exception of baby food. There will be a fully licensed Bar and Restaurant, hot food stand and Ice Cream van onsite onsite.

Is there an ATM?

There will not be an ATM onsite. Card & €/£ cash payment accepted.

Are there baby changing facilities on site?

Yes, in the toilet block in the piazza.

We can’t wait for another magical Christmas experience at Oakfield Park. Set your reminders for Monday 28th August at 10am and get excited for the biggest Christmas event in the north west.



This park is fabulous! The grounds are very well kept with loads of wildlife! Plenty to see and do! Definitely on the list of things to do in Donegal


8/6/2021 – Tripadvisor

What a fantastic day

I went to Oakfield park with my 4 and 5 year old boys and in their words it was the best day of our holiday ever! From the start we were met with extremely kind and enthusiastic staff members who couldn’t be more helper. My son’s played in the playground and explored all Oakfield had to offer for six hours. It was so clean and well looked after. A hidden gem we will definitely be returning to.


7/7/2021 – TripAdvisor

Great day at Oakfield Park yesterday

Had a wonderful guided tour of the upper gardens (delighted to see 4 acres of wild flowers coming up and wild garlic everywhere) then strolled around the lower gardens later on. Scrap was still with us the last time we were here and his photo by the Faerie Tree is still one of my favourites. Oakfield is more beautiful than I remember and Morholt the Land Giant is amazing! Coffee at Buffers was great and cheap. Something for everyone.

Terence McCann

30/05/2021 – Facebook

Santa Express

By FAR the best Santa experience we have visited. Every part is so well planned and feels so professional. From the train to the grotto to the outdoor entertainment and puppet show. My sons loved every bit of it. We ate at the restaurant and the food was so easy to order and quick. All round a 5* experience.


22/12/2020 – Tripadvisor

Fantastic jewel of a location.

Beautiful gardens and superbly maintained. It is beautifully presented with wonderful facilities and staff. The railway is a gem and so much fun. The restaurant has good value food and great coffee. So much to see in the grounds. Do not miss a visit to Oakfield.

John Hayes

21/08/2021 – Google

Get Your Season Pass

If you visit more than a couple of times a year, this is the best pass you can get. Visit as many times as you like.