The Santa Express in Oakfield Park is the most famous festive event in the northwest that everyone will love, both young and old.
A Magical Christmas Experience on a Real Santa Train for all the Family. An experience that will create forever memories and the most precious moments to cherish with your family.
Prior to your arrival we are here to answer any questions you might have:
How do I get to The Santa Express?
Please see directions to Oakfield Park on our website.
https://www.oakfieldpark.com/information/
Is disabled car parking available?
Yes in the main carpark. State requirement on arrival and you will be directed to the correct parking area.
Please note that if you wish to make a booking for a person who uses a wheelchair, that we ask you to do so by emailing [email protected] and include your phone number so that we can call you back.
What age is the Santa Express suitable for?
The Santa Express is suitable for all ages and for all the family.
How long does the event last?
Please allow up to 2 hours to fit everything in. However once you purchase a particular date, you can come anytime during opening hours and stay for as long as you wish.
There are only 3 in my group – which compartment should I book?
You will need to book a compartment of 4 as this is our smallest compartment. However, we suggest that you bring someone along to fill your carriage as get maximum value. The same applies for a family of seven – you should book two four person compartments, and you can bring along up to eight people.
If myself or a member of my group can’t make it to the event, will I be refunded?
No unfortunately not, tickets are non-refundable. However, up to 24 hours prior to your arrival you can change the name on your booking via your universe login.
What happens if I am late and miss my train?
You must arrive AT LEAST 15 mins prior to train departure (15 mins earlier than your ticket start time). If you miss your train we cannot allow for late arrivals due to pre-booked schedules.
When is the event?
The event runs from 29th November until 23rd December 2023 although there are a few days off during December. Some days are longer than others with the first train either at 12.00 midday or 4.30pm.
What if I book an early time slot?
We recommend is that for early bookings, you arrive 15-30 minutes before your train time and do the other activities and get something to eat after at your leisure.
What if I book a later evening time slot?
For later evening bookings, we recommend that you arrive over an hour before your train time to fit in food and drink, fun and games before your train journey so that you’re ready to go after the train takes you back to the station.
Can I bring food or drink into the event?
No food or drink can be brought into the event, with the exception of baby food. There will be a fully licensed Bar and Restaurant, hot food stand and Ice Cream van onsite onsite.
Is there an ATM?
There will not be an ATM onsite. Card & €/£ cash payment accepted.
Are there baby changing facilities on site?
Yes, in the toilet block in the piazza.
We can’t wait for another magical Christmas experience at Oakfield Park. Set your reminders for Monday 28th August at 10am and get excited for the biggest Christmas event in the north west.
CLICK HERE TO BOOK YOUR TICKETS
