Author: David

So you want to be an Elf? Santa has asked his Head Elf to form a new squad for Oakfield Park’s Santa Express 2022 and we want you. There are many roles that we need some bright new faces for. Please read through the job descriptions below and select the one(s) you feel you’d be best suited for. You need to be energetic, positive, enthusiastic with a sense of good old Christmas spirit. Performance experience is preferred but not necessary. You will probably do more than one role in your time at the Santa Express and will be trained to do all.

Applicants need to be 15 years old and above with a few roles only suitable to those over 18. The Santa Express Dates are 30th November to the 23rd of December. Weekday shifts start at 4pm and weekends at midday. Preference will be given to those who are available to work 3+ days a week.

Please submit your CV to [email protected] along with your reasons for wanting this role. Closing date for applications is Saturday 16th October. Successful applicants must be available to attend auditions 20th-22nd October & training 25th -27th November.

Job Roles:

ENTRANCE KIOSK
The first face customers see. Happy and welcoming with good organisational skills.
Jobs: Greeting and information, ticket scanning, distribution of tickets and tokens, story-telling and communication with platform elves.

GROTTOS
Part of a 5 elf team with Santa. Energetic and organised.
Jobs: Keeping Santa’s Grotto magical as well as clean and tiday! Helping customers safely board and disembark the train. Queue management, entertaining families while they wait by leading games, story-telling, running Christmas craft, singing and dancing. Organising and distributing presents for children, helping Santa. Full engagement with families.

ICE-CREAM VAN
Friendly and very organised. Café experience preferred.
Jobs: Running of the van. Making ice-creams & waffles. Selling drinks and snacks, cashing up. Keeping the van clean and tidy and stocked.

HOLLY HUT – HOT DRINKS & INFORMATION POINT
Friendly and very organised. Café experience preferred.
Jobs: Preparing and serving hot drinks, keeping the area incredibly clean. Giving information about train times, puppet shows etc.

TOY SHOP
A new role this year. Responsible and Confident.
Jobs: Running of the toy shop. Selling toys & decorations as well as talking to customers. Restocking and making sure the shop always looks its best.

ASSISTANT TO MRS. CLAUS
Responsible and Hardworking.
Jobs: Helping Mrs Claus run the post office which includes helping children write their letters to Santa. Looking after Mrs Claus and running the post office in her absence.

PIAZZA PERFORMER
Acting skills required.
Jobs: Story-telling and performing. Entertaining and interacting with families, performing set pieces.

PLATFORM
Organised with good communication and performance skills.
Jobs: Getting passengers safely boarded and disembarked from the train. Keeping everything running on time, in charge of the clock and schedule. Cleaning in between trains. Entertaining the boarded passengers and hyping up the energy to get everyone excited to see Santa. Managing late families, ticket confusions, liaising with the Kiosk elf.

CAPTAIN (4-5 days a week. preference for 18+)
Management role. Organised, leadership skills.
Jobs: In control of the team at the Grotto. In charge of assigning daily roles, costumes for all the team, organising breaks, overseeing entire grottos clean routine as well as performing one of the Grotto roles. Making sure all elves are working and all customers are happy. Keeping daily reports of elves performances. Assisting the Head Elf with weekly rotas.

PUPPET SHOW
Part of a performance team; theatre experience preferred but not required
Jobs: Performing learned routine puppet show on the hour every hour. You will operate the hand puppets (training provided). Also in charge of keeping puppet theatre clean and tidy, helping seat audiences and support the main actor.

PANTO PERFORMER
Theatre performance required. Children’s entertainment / Panto experience preferred.
Fun and energetic, confident performer.
Jobs: Performing a pre-scripted show on the hour for 25 mins every hour. (The Puppets will take up 10-15 minutes of this time). You will host the show and engage with the crowd and then perform for the audience along with the puppets this involves getting children to engage with you as well as performing a set piece. Will rehearse with puppeteers and director the week before opening.

Working on The Santa Express was so enjoyable. It is great on my CV and to have Oakfield Park as a referee has really helped me to get placement during my studies. I would recommend it to anyone.

Elf from The Class of 2020

FREQUENTLY ASKED QUESTIONS

• How do I get to Oakfest?
Oakfest takes place at Oakfield Park, Raphoe, County Donegal on Saturday 10th and Sunday 11th September 20. Please see directions to Oakfield Park on our website.
https://www.oakfieldpark.com/information/

• Shuttle bus will be available to and from Letterkenny
Coach will leave McCafferty’s Bar Letterkenny and 1.30pm on Saturday 10th & Sunday 11th September. Bus will return from Oakfield Park at 10.30pm. Please confirm your name and how many people you would like to reserve a space for by emailing [email protected]. Bus is €7.50 return per person.

• Is Car Parking available? 
Please note Car parking is available on site. All vehicles to be removed by 10.45pm on Saturday and Sunday.

• Will the gardens be open as normal for non-ticketholders?
No, during ticketed events here in Oakfield Park, tickets must be presented on arrival to enter. The same applies during The Santa Express.

• What time does Oakfest start?
Gates open at 2pm on Saturday and Sunday, music begins at 2pm on Saturday and 2.20pm on Sunday.
Gates close at 10.30pm.

• Do I have to print my ticket?
Tickets will be scanned on arrival. Please print in advance or have available to scan from mobile phone. If you leave during the day please ensure your hand is stamped if re-entry is required. Weekend ticket holders will be issued with a wristband.

• Will the train be running at Oakfest?
The train will run on both days. Price is €7 for adults and €5 for children.

• Can I bring food or drink into the event?
No food or drink can be brought into the event. Please be aware that security will search everyone upon entry. There will be a fully licensed bar and food will be available onsite.

• Is there an ATM?
There will not be an ATM onsite. Card payment can be taken at every pay point.

• Are there baby changing facilities onsite?
Yes.

• Can I bring a chair?
Yes folding chairs are permitted but cannot be used inside tents.

• Can I bring my dog to Oakfest?
No, dogs are not permitted with the exception of assistance dogs.

• Are camping/campervan/caravan facilities available?
Overnight camping is not available at Oakfest, it is a day festival only and all vehicles must be removed by 10.45pm.

• Are there any age limits?
No, there is no age limit and everyone is welcome. Oakfest offers a range of family focused activities over the course of the two days. ID may be requested for bar purchases. Under 16’s must be accompanied by an adult.

Oakfest will proceed regardless of weather conditions so come prepared!
PLEASE DO NOT BRING: alcohol, glass objects, umbrellas, blades/scissors, razors, any animals, drones, BBQs, fireworks, flares.
Security staff will be present at the event and reserve the right refuse entry and to search bags and confiscate food and drink where appropriate.

Photography
All sound and moving or still picture rights including, without limitation, on the Internet, vest exclusively with the organisers of Oakfest at Oakfield Park and any material filmed or recorded at the Event may only be used for the personal, non-profit making enjoyment of amateurs. By entering the venue, Ticket Holders consent to being photographed, filmed or recorded as visitors attending the Event, and consent to the image or recording of them being used in future marketing material for the Event, or their sponsors.

The Santa Express in Oakfield Park is the most famous festive event in the northwest that everyone will love, both young and old.

A Magical Christmas Experience on a Real Santa Train for all the Family. An experience that will create forever memories and the most precious moments to cherish with your family.

Prior to your arrival we are here to answer any questions you might have: 

How do I get to The Santa Express?

Please see directions to Oakfield Park on our website.
https://www.oakfieldpark.com/information/

Is disabled car parking available?

Yes in the main carpark. State requirement on arrival and you will be directed to the correct parking area.

Please note that if you wish to make a booking for a person who uses a wheelchair, that we ask you to do so by emailing [email protected] and include your phone number so that we can call you back.

What age is the Santa Express suitable for?

The Santa Express is suitable for all ages and for all the family.

How long does the event last?

Please allow up to 2 hours to fit everything in. However once you purchase a particular date, you can come anytime during opening hours and stay for as long as you wish.

There are only 3 in my group – which compartment should I book?

You will need to book a compartment of 4 as this is our smallest compartment. However, we suggest that you bring someone along to fill your carriage as get maximum value. The same applies for a family of seven – you should book two four person compartments, and you can bring along up to eight people.

If myself or a member of my group can’t make it to the event, will I be refunded?

No unfortunately not, tickets are non-refundable. However, up to 24 hours prior to your arrival you can change the name on your booking via your universe login.

What happens if I am late and miss my train?

You must arrive AT LEAST 15 mins prior to train departure (15 mins earlier than your ticket start time). If you miss your train we cannot allow for late arrivals due to pre-booked schedules.

When is the event?

The event runs from 29th November until 23rd December 2023 although there are a few days off during December. Some days are longer than others with the first train either at 12.00 midday or 4.30pm.

What if I book an early time slot?

We recommend is that for early bookings, you arrive 15-30 minutes before your train time and do the other activities and get something to eat after at your leisure.

What if I book a later evening time slot?

For later evening bookings, we recommend that you arrive over an hour before your train time to fit in food and drink, fun and games before your train journey so that you’re ready to go after the train takes you back to the station.

Can I bring food or drink into the event?

No food or drink can be brought into the event, with the exception of baby food. There will be a fully licensed Bar and Restaurant, hot food stand and Ice Cream van onsite onsite.

Is there an ATM?

There will not be an ATM onsite. Card & €/£ cash payment accepted.

Are there baby changing facilities on site?

Yes, in the toilet block in the piazza.

We can’t wait for another magical Christmas experience at Oakfield Park. Set your reminders for Monday 28th August at 10am and get excited for the biggest Christmas event in the north west.

CLICK HERE TO BOOK YOUR TICKETS